How Do You Access Opera Online Help?

How are search fields identified in opera?

The Search section of the screen allows for profiles to be searched upon based on the Last, First, Phone, and/or Membership Number that is attached to the guest profile. Simply enter information in these fields and select the Search button to populate all of the matching guest profiles in the Profiles section.

What option would you use to copy an existing reservation?

Use the add on option as a shortcut for duplicating an existing reservation, even if the reservation has been canceled, a no show, due out, or checked out. This option is useful, for example, if a guest asks for an identical (or nearly identical) reservation for a future stay.

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What is Opera system in front office?

The Opera Hotel Program is a property management system (PMS) solution fit for all sizes and types of hotels. It automatizes basic front office services such as reservation, check-in and check-out therefore saving time, as well as reduces human error.

Which reservation option will display which user Cancelled a reservation?

To see the full cancellation history for the guest, (that is, all the guest’s past canceled reservations), select Reservations > Update Reservation to display the Reservation Search screen.

What does no post mean in opera?

Some of these features may also be controlled from other points within OPERA. For example, the No Post check box may also appear on the Reservation screen More Fields tab. The following options may be set using this screen. No Post. Select this check box to prevent automatic interface posting to this folio.

What symbol indicates that there is a negotiated rate attached to that profile?

If the profile has negotiated rates, a dollar sign appears in the $ column on the Profile Search screen entry for that profile. Two dollar signs means that the profile has two or more negotiated rates.

What is add on reservation?

Use the add on option as a shortcut for duplicating an existing reservation, even if the reservation has been cancelled, a no show, due out, or checked out. This option is useful, for example, if a guest asks for an identical (or nearly identical) reservation for a future stay.

When two profiles are merged together stored profile information will not be lost?

When two profiles are merged together, stored profile information will not be lost. It is possible to set up automatic routing instructions on a company profile. After the audit completes, a pre-defined group of reports print or file for future reference.

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Which function would you select to see a summary of stay statistics for an individual profile?

The Stats & Info screen offers a concise summary of stay and revenue statistics for the current profile. To access this screen, select the Stats & Info tab from the Profile screen. This summary is available when the Profile>Statistics application function is set to Y.

What hotels use Opera PMS?

Opera is the Micros property management system used in many large hotel chains, such as Four Seasons Hotels and Resorts, Travelodge Hotels UK, Crown Resorts, Hyatt Hotels and Resorts, Rydges Hotels and Resorts, Oberoi Hotels & Resorts, Jupiter Hotels, Marriott Hotels & Resorts, Starwood Hotels and Resorts, Resorts and

How do I make reservations in opera?

Select Reservations > New Reservation from the main menu. The Property Calendar screen appears. From the Property Calendar select the start date for the stay, hold down the Alt key and select the departure date for the stay. Select OK.

What programs do hotels use?

10 Hotel Management Software Picks to Boost Your Business Efficiency

  • eZee Front desk. Many hotels use this brainchild of eZee Technosys for hotel reservations, rate management, revenue maximization, and event management.
  • Hotelogix.
  • Maestro PMS.
  • Hoteliga.
  • FCS CosmoPMS.
  • SkyTouch Hotel OS.
  • Cloudbeds.
  • Smart Hotel Software.

Which housekeeping discrepancy applies when the housekeeping status is occupied but the front desk status is vacant?

Possible room discrepancies. Sleep is displayed in the Discrepancy column if the Housekeeping status is occupied and the Front Office status indicates that the room should be vacant.

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How would you handle a guest who was not happy with the room they were checked in to?

How would you handle a guest who was not happy with the room they were checked in to? If a guest arrives early to check in and there are no rooms currenty available, select the option to let housekeeping know that there is a guest waiting for a clean room.

What is reservation cancellation?

Definition of ‘cancel a reservation’ If you cancel a reservation, you stop it because someone who has booked a room has informed you that they no longer wish to stay there. We cancelled the customer’s reservation because her travel plans had changed.

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